Privacy Policy

Last updated: 18/12/2025

Business Growth Support (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://businessgrowthsupport.co.uk, contact us, or use our services. It also outlines your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Who We Are

Business Growth Support

United Kingdom

Email: enquiries@businessgrowthsupport.co.uk 

For the purposes of UK GDPR, Business Growth Support is the Data Controller of the personal information we process.

2. Information We Collect

We may collect and process the following categories of personal data:

2.1 Information You Provide to Us

When you contact us, register for services, fill out forms, or communicate with us, you may provide:

• Name

• Email address

• Phone number

• Business name

• Job title

• Payment information (processed securely by third-party payment providers)

• Any other information you choose to provide

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on our site

• Referring website

• Cookies and tracking technologies (see Cookie Policy, if provided)

2.3 Information from Third Parties

We may receive information about you from:

• Payment processors

• Marketing platforms

• Publicly available sources

• Social media platforms (when you choose to interact with us there)

3. How We Use Your Information

We process your personal data for the following purposes:

3.1 To Provide Our Services

• Responding to enquiries

• Delivering services you have requested

• Managing customer accounts

• Providing customer support

3.2 For Business and Administrative Purposes

• Analysing website performance

• Improving our services and website

• Protecting our systems and preventing fraud

• Maintaining internal records

3.3 For Marketing and Communications

• Sending newsletters, updates, or promotional materials

(only where you have given consent or where we are permitted under legitimate interests)

You may opt out of marketing communications at any time.

3.4 To Comply with Legal Obligations

• Tax, accounting, and regulatory compliance

• Responding to lawful requests from authorities

4. Legal Bases for Processing

We rely on the following legal bases under UK GDPR:

• Consent – when you opt into marketing or provide information voluntarily

• Contractual necessity – when processing is required to deliver a service

• Legitimate interests– such as improving our website or preventing fraud

• Legal obligation– when we must comply with law or regulation

5. How We Share Your Information

We do not sell your personal information. However, we may share it with:

5.1 Service Providers

Trusted third parties that support our business operations, such as:

• Hosting providers

• Email and marketing platforms

• Payment processors

• IT and technical support providers

These providers are only permitted to use your information to perform services on our behalf.

5.2 Legal and Regulatory Authorities

Where required by law, we may disclose information to:

• Law enforcement agencies

• Government bodies

• Courts and regulators

5.3 Business Transfers

If Business Growth Support undergoes a merger, acquisition, or sale of assets, your information may be transferred to the new owner, subject to this Privacy Policy.

6. International Data Transfers

Your information may be transferred outside the United Kingdom. In such cases, we ensure:

• Adequacy regulations apply, or

• Standard Contractual Clauses (SCCs) or equivalent safeguards are in place

We take reasonable measures to ensure your data remains protected.

7. Data Retention

We retain personal data only for as long as necessary for the purposes it was collected, including:

• Providing services

• Fulfilling legal obligations

• Resolving disputes

Retention periods vary depending on the data type and purpose.

8. Your Data Protection Rights

Under UK GDPR, you have the following rights:

• Right to access– request a copy of your personal data

• Right to rectification – correct inaccurate or incomplete data

• Right to erasure– request deletion of your data (subject to legal limits)

• Right to restrict processing – limit how your data is used

• Right to data portability – request transfer of your data to another provider

• Right to object– object to processing based on legitimate interests or marketing

• Right to withdraw consent – where processing is based on consent

To exercise these rights, contact us at: enquiries@businessgrowthsupport.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s 

Office (ICO): https://ico.org.uk

9. Security of Your Information

We implement appropriate technical and organisational measures to protect your personal data from:

• Unauthorised access

• Alteration

• Disclosure

• Destruction

However, no method of transmission over the internet is fully secure.

10. Cookies

Our website may use cookies to enhance user experience, analyse traffic, and personalise content.

A separate Cookie Policy can be provided if required.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of such third parties, and users should review their policies independently.

12. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be available on our website. Continued use of our services constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Business Growth Support

Email: enquiries@businessgrowthsupport.co.uk 

Website: https://businessgrowthsupport.co.uk